The recommended way to look at resistance to change is to view it as caused by
A) primarily the personality of the recipient.
B) recipient characteristics, change agent characteristics, and the relationship between the change agent and the recipient.
C) mistakes the change agent makes and personal distress.
D) cultural differences only.
E) personal distress and cutural differences.

Question

Quizplus · Accepted Answer

Resistance to change is a complex phenomenon that can arise due to various factors. The recommended way to look at resistance to change is through the lens of the Recipient characteristics, Change agent characteristics, and the Relationship between the change agent and the recipient (RCR) framework. This framework helps identify the specific reasons for resistance and provides a more comprehensive approach to managing change. The other options (A, C, D, and E) do not fully capture the different factors that contribute to resistance to change.

The Recommended Way to Look at Resistance to Change Is