According to Lewin's change model, the _____ stage involves providing employees with new information, new behavioral models, or new ways of looking at things.
A)refreezing
B)changing
C)settling
D)unfreezing
E)converting

Question

Quizplus · Accepted Answer

This is the stage in which organizational change takes place. This change, whether large or small, is undertaken to improve some process, procedure, product, service, or outcome of interest to management. Because change involves learning and doing things differently, this stage entails providing employees with new information, new behavioral models, new processes or procedures, new equipment, new technology, or new ways of getting the job done.

According to Lewin's Change Model, the _____ Stage Involves Providing