Resistance is a function of the change agent's perceptions of why employees are behaving the way they are in the face of organizational change.

Question

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Resistance is a function of the change agent's perceptions of why employees are behaving the way they are in the face of organizational change. A change agent, for instance, might interpret employees' questions as a form of resistance when in fact the questions represent honest attempts at clarifying the change process.

Resistance Is a Function of the Change Agent's Perceptions of Why