Sam is an experienced engineer but he works as a draftsperson. His company has a pleasant work atmosphere. Though he is well paid, he is frustrated with his job as he does not get a sense of meaning or accomplishment. He decides to quit his job by the end of the month. In terms of Herzberg's two-factor theory, which of the following factors is missing in Sam's company?
A)Hygiene factors
B)Motivators
C)Extrinsic rewards
D)Dissatisfiers

Question

Quizplus · Accepted Answer

According to Herzberg's two-factor theory, motivators such as a sense of achievement, recognition, responsibility, and the work itself provide job satisfaction and a sense of accomplishment. As Sam is frustrated with his job and does not feel a sense of meaning or accomplishment, it indicates a lack of motivators in his job. The other options (A, C, and D) refer to hygiene factors or dissatisfiers that, if absent, could cause dissatisfaction, but their presence alone does not necessarily create job satisfaction.

Sam Is an Experienced Engineer but He Works as a Draftsperson