Which of the following statements is true about communication?
A)If a speaker's nonverbal signals disagree with the words being said, it is best to believe the words.
B)Communication includes listening as well as speaking.
C)In a formal communication, nonverbal expressions should ideally be avoided.
D)The main cause of selective listening during communication is lack of information.

Question

Quizplus · Accepted Answer

Communication is a two-way process that involves not only speaking but also actively listening to the other person's message. Option A is incorrect as nonverbal signals often provide more accurate information than the spoken words. Option C is incorrect as nonverbal expressions such as body language, facial expressions, and tone of voice are essential components of effective communication. Option D is incorrect as selective listening is usually caused by factors such as distractions, preconceived notions, or lack of interest, rather than lack of information.

Which of the Following Statements Is True About Communication