When dealing with difficult customers, you should avoid the _____ trap.
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Q69: According to Michael LeBoeuf, what are the
Q70: Businesses can go the _ by offering
Q71: A(n) _ is the person who depends
Q73: According to Michael LeBoeuf, customers buy only
Q74: According to Bill Gates, adopting a(n) _
Q75: Explain why the importance of high-quality customer
Q76: Finding out what the customer needs, and
Q77: Callie is greatly affected by the abusive
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