The two simplest principles of customer service are finding out what the customer needs and doing what is necessary to satisfy those needs.

Question

Quizplus · Accepted Answer

These are indeed the two simplest principles of customer service. Finding out what the customer needs involves active listening and asking questions to understand their situation and requirements. Doing what is necessary to satisfy those needs involves taking appropriate action to meet their expectations and address their concerns.

The Two Simplest Principles of Customer Service Are Finding Out