Quality circles are a valuable tool for TQM because they
A)solicit employee suggestions for improvement.
B)identify and rework defective products.
C)are used by top managers to communicate their intentions to workers.
D)design high-quality products.
E)survey customer attitudes about quality.

Question

Quizplus · Accepted Answer

Quality circles involve small groups of employees who meet regularly to discuss and propose solutions to work-related problems, including suggestions for improvement. This allows for the involvement of frontline workers in the improvement process and promotes a culture of continuous improvement.

Quality Circles Are a Valuable Tool for TQM Because They