In order for quality and service to play a major role in building/maintaining business relationships they must be:
A) Made available at extremely low prices
B) Meet expectations at least 75 percent of the time
C) Made available as soon as it is possible to spare the requisite staff
D) Consistently delivered at high levels
E) Made available only upon request

Question

Quizplus · Accepted Answer

In order for quality and service to play a major role in building/maintaining business relationships, it is essential that they are consistently delivered at high levels. This enables businesses to establish trust with their partners and customers and can lead to long-term loyalty and success. The other options (A, B, C, and E) do not fully capture the importance of consistency and high levels of service and quality.

In Order for Quality and Service to Play a Major