Active listening typically involves:
A) always replying promptly with a yes/no answer.
B) decoding the information conveyed rather than the emotion of the speaker.
C) understanding the feelings the speaker is conveying through a message.
D) focusing on cultural differences that can distort communication.

Question

Quizplus · Accepted Answer

Active listening is not only hearing what the speaker is saying but also seeking to understand the facts and feelings the speaker is trying to convey and then stating what you understand the message to be. Active listening is a technique pioneered by psychologist Carl R. Rogers.

Active Listening Typically Involves