Lateral communication occurs when a message is sent to a person:
A) at a higher level in the organization.
B) at the same level in the organization.
C) outside the organization.
D) at a lower level on the organization chart.

Question

Quizplus · Accepted Answer

Lateral communication occurs between individuals who are at the same level in the organization. Therefore, option B is the correct answer. Options A, C, and D do not fit the definition of lateral communication.

Lateral Communication Occurs When a Message Is Sent to a Person