Edward,the senior most resources in the product quality assurance team,has been able to convince his manager as well as the management to retract the product from the market as he has identified a new defect in the product while testing the product under extreme conditions.Edward has been able to do this as he had ____.
A) referent power
B) legitimate power
C) expert power
D) reward power

Question

Quizplus · Accepted Answer

Edward has expert power as he is the senior most resource in the product quality assurance team and has the knowledge and expertise required to identify defects in the product. He used his expertise to convince his manager and the management to retract the product from the market.

Edward,the Senior Most Resources in the Product Quality Assurance Team,has