In the history of operations management the use and development of the set of activities referred to as business process reengineering occurred in what decade?
A)1940's
B)1950-60's
C)1970's
D)1980's
E)1990's

Question

Quizplus · Accepted Answer

Business process reengineering (BPR) originated in the 1990s and became popularized by authors such as Michael Hammer and James Champy in their book "Reengineering the Corporation" in 1993. BPR involves a radical redesign of business processes to improve efficiency, effectiveness, and competitiveness.

In the History of Operations Management the Use and Development