____ is a technique for resolving conflict where the manager acknowledges the existence of the conflict but downplays its importance.
A)Confrontation
B)Compromise
C)Stimulating
D)Avoidance
E)Smoothing

Question

Quizplus · Accepted Answer

The technique described in the question is known as smoothing. Smoothing is a conflict resolution technique in which the manager acknowledges the existence of the conflict but downplays its importance to reduce tension and diffuse the situation. This technique may be useful in situations where the conflict is minor or when preserving relationships is more important than resolving the conflict quickly.

____ Is a Technique for Resolving Conflict Where the Manager