In the reengineering process,the first step is setting goals and developing a strategy.The second step is
A)starting with a clean slate to re-create the organization.
B)emphasizing top management's commitment to reengineering.
C)implementing the chosen strategy across the organization.
D)optimizing top-down and bottom-up perspectives.
E)creating a sense of urgency among managers.

Question

Quizplus · Accepted Answer

The second step in the reengineering process is emphasizing top management's commitment to reengineering. This is important because without support from top management, the rest of the organization may not take the reengineering process seriously. The commitment from top management sets the tone for the rest of the organization and helps ensure that the process is implemented effectively.

In the Reengineering Process,the First Step Is Setting Goals and Developing