Which of the following retail channels allows retailers to collect information about consumers' shopping behaviour that can be used to improve the overall shopping experience?
A)Stores
B)The Internet
C)Kiosks
D)Catalogues
E)Mail order

Question

Quizplus · Accepted Answer

The Internet allows retailers to track online behavior, including items searched for, products added to cart, and past purchases. This data can be used to personalize the shopping experience and offer targeted promotions. Other retail channels, such as stores, kiosks, catalogues, and mail order, may collect customer data through loyalty programs, surveys, or feedback, but they may not have the same level of tracking capabilities as the internet.

Which of the Following Retail Channels Allows Retailers to Collect