Use the direct approach with a bad-news message if _____________
A) the message will have a great deal of personal impact on members of the audience.
B) the reader prefers short messages.
C) an order is unfillable or portions of it must be back-ordered.
D) you are refusing to make an adjustment on a claim.
Correct Answer:
Verified
Q49: Following the indirect approach,the bad news comes
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Q55: A good way to de-emphasize bad news
Q56: When implying bad news _
A)be sure your
Q57: When composing a bad-news message,you _
A)choose a
Q58: The point of using the indirect approach
Q59: Avoid words such as wrong,fault,and unfortunately because
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