You should use the indirect approach if you want to present an image of firmness and strength.

Question

Quizplus · Accepted Answer

The indirect approach typically involves using a softer, more persuasive tone in order to avoid confrontation or resistance. It may be more useful for building relationships and finding common ground, rather than projecting firmness and strength. Therefore, the correct statement would be that you should use the direct approach if you want to present an image of firmness and strength.

You Should Use the Indirect Approach If You Want to Present