Which of the following conditions would NOT be conducive to using a telephone or smart-phone in a sales activity?
A) for handling routine transactions such as re-ordering
B) satisfy part of the service needs of accounts
C) to facilitate the servicing of accounts that have little impact on your sales totals
D) to slowly phase out personal contact with some major accounts
E) for prospecting activities

Question

Quizplus · Accepted Answer

Slowly phasing out personal contact with major accounts is usually not conducive to building long-term relationships and may negatively affect sales in the long-term. Personal contact should be maintained with major accounts, while the phone or smart-phone can be used for routine transactions, servicing accounts with low sales impact, and prospecting activities.

Which of the Following Conditions Would NOT Be Conducive to Using