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A Reference Value

Question 52

Multiple Choice

A reference value


A) is relative to the amount of time and energy a consumer puts into the purchase process.
B) is based upon the value assigned to similar items used by the consumer's peers.
C) results from performing a careful break-even analysis.
D) involves comparing the costs and benefits of substitute items.
E) is based upon the differential between customers' "needs" and "wants."

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