"You always clam up when I ask you what's wrong," Iris tells her boyfriend.Iris is probably making this frequency judgment because she can remember a few times that her boyfriend would not tell her what was bothering him.Iris is using the _____ heuristic.
A)representativeness
B)availability
C)functional
D)frequency

Question

Quizplus · Accepted Answer

Iris is using the availability heuristic, which is a mental shortcut that relies on immediate examples that come to a person's mind when evaluating a specific topic, concept, method, or decision. In this case, Iris remembers specific instances when her boyfriend wouldn't open up, making those memories readily available and influencing her judgment about his general behavior.

"You Always Clam Up When I Ask You What's Wrong