Which of the following is a clear performance standard?
A) Bring about a significant improvement in the morale of all workers.
B) Decrease the number of products rejected due to manufacturing defects by 10% over the next 6 months.
C) Completely eliminate all customer complaints.
D) Make secretaries more efficient.

Question

Quizplus · Accepted Answer

B is a clear performance standard because it specifies a measurable outcome that can be achieved within a specific time frame. A, C, and D are too vague and do not provide specific targets or criteria for success.

Which of the Following Is a Clear Performance Standard