Which of the following is usually true about a firm's value chain?
A) Scrutinizing a firm's value chain may bring attention to several sources of differentiation advantage relative to competitors
B) Scrutinizing a firm's value chain does not usually reveal cost advantages or disadvantages
C) Scrutinizing the firm's value chain can minimize the activities that are critical to buyer satisfaction
D) Analysis of the firm's value chain can lead a firm to limit its market success

Question

Quizplus · Accepted Answer

Scrutinizing a firm's value chain can help identify sources of differentiation advantage by identifying value-creating activities that are unique to the firm or are performed better than competitors. However, it can also reveal cost advantages or disadvantages, and helps the firm optimize its activities and minimize those that are not critical to buyer satisfaction, thus improving its market success. Option C and D are not true statements about a firm's value chain.

Which of the Following Is Usually True About a Firm's