The evaluative listener tries to hear what another person says but makes little effort to understand the purpose of the message.

Question

Quizplus · Accepted Answer

An evaluative listener actively tries to hear what the prospect says but isn't making an effort to understand the intent. Instead of accepting and trying to understand a prospect's message, the evaluative listener categorizes the statement and concentrates on preparing a response.

The Evaluative Listener Tries to Hear What Another Person Says