The grapevine is _____.
A) also called upward communication
B) best used for vertical downward communication
C) the informal vehicle through which messages flow throughout the organization
D) a useless organizational reality

Question

Quizplus · Accepted Answer

The grapevine refers to the informal communication network in an organization, through which messages flow in an unstructured and often inaccurate way. It is not the same as upward communication, which is intentionally conveyed from employees to management, and it is not best used for downward communication, which is intended to convey information from management to employees. While the grapevine may not always be reliable, it is a reality in many organizations and can have both positive and negative effects on communication and morale.

The Grapevine Is _____