Which of the following is in compliance with the core values of total quality management?
A) Providing specific quality training to the supervisors
B) Adopting a retrospective approach to quality control by correcting error prone products
C) Developing generalized methods and processes rather than focusing on meeting the needs of the specific customers
D) Encouraging employees and customers to provide inputs on improving quality of the products and deciding on the costs
E) Measuring employees' progress based on the amount of work done rather than the feedback obtained from the customers

Question

Quizplus · Accepted Answer

Rapidly changing customer needs and technologies have caused many organizations to rethink the way they get work done. This would lead to a reengineering process. Reengineering involves reviewing all the processes performed by all the organization's major functions, including production, sales, accounting, and human resources.

Which of the Following Is in Compliance with the Core