Marcy's work is above average as far as quality and quantity of production goes.However,she refuses to work overtime and won't help newcomers.This is an example of
A)cognitive dissonance.
B)poor organizational citizenship.
C)burnout.
D)a Type B personality.
E)a person with an external locus of control.

Question

Quizplus · Accepted Answer

Marcy's refusal to work overtime and help newcomers displays poor organizational citizenship, as she is not fulfilling the duties beyond her job description, which includes supporting and cooperating with her coworkers. This can negatively affect the team's productivity and morale, making it a concern for her employer. The other options do not directly apply to Marcy's behavior.

Marcy's Work Is Above Average as Far as Quality and Quantity