When researcher Robert Ginnett talks about a "shell," he is referring to _____.
A) how a team excludes outsiders
B) the barrier a new member of a team must overcome to be accepted as a member
C) the set of expectations about the roles of members of the team
D) the defense mechanisms of individual team members

Question

Quizplus · Accepted Answer

Robert Ginnett's concept of a "shell" refers to the set of expectations about the roles of members of a team. It is a shared perception of what behaviors are appropriate and expected within the team. It can include norms for communication, decision-making, conflict resolution, and other aspects of the team's functioning.

When Researcher Robert Ginnett Talks About a "Shell," He Is