To increase profitability,technology companies such as IBM have shifted their strategic focus toward:
A)Increasing equipment sales.
B)Improving software applications.
C)Providing new and enhanced customer services.
D)Increased focus on research and development.

Question

Quizplus · Accepted Answer

Providing new and enhanced customer services is a strategic focus that can lead to increased profitability through customer retention and acquisition. It also aligns with the trend towards a subscription-based model for software and services, which generates recurring revenue. The other options (A, B, and D) may also contribute to profitability, but may not be the primary focus or have as direct of an impact on revenue generation.

To Increase Profitability,technology Companies Such as IBM Have Shifted Their