The key functions of handling employee complaints and negotiating with unions is the job position of the manager of:
A) personnel appraisal and development
B) employee and industrial relations
C) HR systems
D) personnel planning and staffing

Question

Quizplus · Accepted Answer

The key functions of handling employee complaints and negotiating with unions fall under the job position of employee and industrial relations. Therefore, the best choice is option B. A) personnel appraisal and development focuses on performance appraisal, feedback, and development, which is not directly related to handling complaints or negotiating with unions. C) HR systems involve designing and implementing HRIS and technology to support HR processes. D) Personnel planning and staffing involves creating plans for workforce requirements and staffing positions.

The Key Functions of Handling Employee Complaints and Negotiating with Unions