Which of the following is not one of the elements of good negotiation?
A)Be hard on the problem, soft on the people
B)Conflict on a project can be good
C)Negotiation is not a contest
D)Seek first to understand, then to be understood
E)All of these are elements of good negotiation

Question

Quizplus · Accepted Answer

Try to keep the focus on the problem to be resolved.In Fisher and Ury's words: Be hard on the problem, soft on the people.Also when focusing on interests, it is important to practice the communication habit: Seek first to understand, then to be understood.In addition it is beneficial to have a friendly rapport with the other person prior to negotiating.Friendly rapport is consistent with the social network tenet introduced in Chapter 10 of building a relationship before you need it.Lastly avoid personalizing the negotiation and framing the negotiation as a contest.

Which of the Following Is Not One of the Elements