The problem with assessing effectiveness only from the _____ perspective is that often responses are based on individual perspectives rather than from the standpoint of what is good for the firm.
A)employee
B)stakeholder
C)executive
D)competitor
E)employer

Question

Quizplus · Accepted Answer

One important internal customer is the employees of the firm. However, the problem with assessing effectiveness only from the employees' perspective is that often they are responding not from the standpoint of the good of the firm, but, rather, from their own individual perspective.

The Problem with Assessing Effectiveness Only from the _____ Perspective