Which of the following terms refer to established perceptions about the attitude object?
A) Intentions
B) Feelings
C) Senses
D) Beliefs
E) Behaviors
Correct Answer:
Verified
Q89: Emotional dissonance is:
A)the emotion people experience when
Q90: Which of the following determine whether intentions
Q91: Customer service representatives (CSRs) often conceal their
Q92: People with more positive emotions typically have
Q93: Which of these countries is more likely
Q95: The uncomfortable tension felt when our behavior
Q96: Identify the term that represents your motivation
Q97: Emotional labor is higher in jobs requiring:
A)limited
Q98: Which of these statements about emotional labor
Q99: Many companies try to create positive experiences
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