Formalization in organizational structures tends to:
A)reduce organizational flexibility.
B)encourage organizational learning and creativity.
C)disperse decision authority and power throughout the organization.
D)increase organizational learning.
E)decrease efficiency and compliance.

Question

Quizplus · Accepted Answer

Formalization may increase efficiency and compliance, but it can also create problems.Rules and procedures reduce organizational flexibility, so employees follow prescribed behaviors even when the situation clearly calls for a customized response.

Formalization in Organizational Structures Tends To