The service delivery process involves all of the following except the _________.
A)marketing offer
B)organisation
C)customer
D)person providing the service

Question

Quizplus · Accepted Answer

The service delivery process involves the organization, customer, and person providing the service. However, it does not necessarily involve the marketing offer as this may occur before the service delivery process or may not directly impact the process itself.

The Service Delivery Process Involves All of the Following Except