Which of the following would be most effective if you want a store to grant your request to return an item when this is against their company policy?
A) Use direct organization to compose your message.
B) Get right to the point and refuse to do business with them if they do not comply.
C) Consider it as a routine request that does not require persuasive techniques.
D) Start spreading negative comments about the store and hope that they hear about it.
E) Explain why the policy should be waived in your case.
Correct Answer:
Verified
Q48: Which of the following supports informational needs?
A)Purpose
B)Desired
Q49: The first part of a sales message
Q50: What method for persuasion is frequently used
Q51: Which of the following excerpts from a
Q52: When attacking the person who disagrees with
Q54: With reference to Cialdini's techniques for appealing
Q55: AIDA is an acronym for _.
A)action,intelligence,dedication,attention
B)attention,interest,desire,action
C)alternative,invention,dedication,action
D)always,invent,deals,always
E)attention,innovation,desire,action
Q56: What step of the AIDA process should
Q57: What is the similarity between direct and
Q58: Which of the following uses the attention-grabbing
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