If your message includes a question which is likely to confuse your audience,use the direct approach.
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Q58: _ build goodwill by recognizing someone else's
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Q60: Which of the following best expresses the
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Q64: When issuing orders or highlighting errors,it is
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Q66: Which of the following is one of
Q67: When responding to an email with a
Q68: Which type of goodwill message is designed
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