Paul always hits "reply to all" whenever he answers a team email,even if the email was a question posed by one other person and directed only to Paul.When he initiates an email about his project,he sends it to everyone in his department.Judging only from this information,what impact does Paul have on his department's communications?
A) He is spreading confidential information to unauthorized people.
B) He is making everyone in his department feel included as part of the team.
C) He is helping make the department work more efficiently.
D) He is ensuring that each person on the team clearly knows his or her assignment.
E) He is contributing to email overload in his department.

Question

Quizplus · Accepted Answer

Three features contribute to email chains: forward,copy,and reply to all.As the number of messages and people involved in an email chain increases,confusion can build.Copying too many people can lead to information overload and also create confusion about who is responsible for doing tasks.

Paul Always Hits "Reply to All" Whenever He Answers a Team