Which of the following is an ineffective way to soften the blow of a bad-news message?
A) a direct message structure
B) a buffer statement
C) a teaser message
D) an expression of concern for the recipient
E) a rationale for the difficult news

Question

Quizplus · Accepted Answer

For most bad-news messages,you should ease into the bad news and allow the affected person to prepare for the potential shock.In less-direct messages,you will describe the rationale for the bad news first,whereas in more-direct messages,you will give the bad news and then provide the rationale.

Which of the Following Is an Ineffective Way to Soften