When using effective listening, sometimes the best thing to do after describing the conflict- producing events is simply to wait for a response.

Question

Quizplus · Accepted Answer

This is true. Effective listening involves not only hearing what the other party has to say but also giving them the space and time to respond. After describing the conflict-producing events, it's important to allow the other party to articulate their perspective or feelings before responding.

When Using Effective Listening, Sometimes the Best Thing to Do