Unanticipated outcomes are not a sign of management failure; in complex change processes, the unexpected is to be expected.
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Q21: Staff selection, and promotion processes, can be
Q22: According to Barry Staw and Jerry Ross,
Q23: Anne Fisher uses the term _ to
Q24: Changes tend to "stick" to an organization
Q25: According to Kanter et al., which of
Q27: Preventive maintenance involves action to sustain the
Q28: According to Barry Staw and Jerry Ross,
Q29: Which of the following is NOT one
Q30: According to Barry Staw and Jerry Ross,
Q31: The benefits of change may result in
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