_______ is a problem in downward communication that occurs when messages are passed from one person to another and some information is left out or distorted.
A) One-way communication
B) Coaching
C) Selective attention
D) Information overload
E) Filtering

Question

Quizplus · Accepted Answer

A problem in downward communication is filtering. When messages are passed from one person to another, some information is left out. When a message passes through many people, each transmission may cause further information losses. The message can also be distorted as people add their own words or interpretations.

_______ Is a Problem in Downward Communication That Occurs When