Which of the following is an impact of high empathy on interpersonal communication?
A) One controls emotional impulses that are not aligned with work and relationship goals.
B) One directs conversations to topics that focus on the needs of others and self.
C) One is aware of triggers and related tendencies to say the wrong thing.
D) One spends a higher percentage of work conversations on small talk, gossip, and non-work-related issues.
E) One frequently vents frustrations without a constructive work purpose.
Correct Answer:
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