The use of familiar words in business messages is most likely to:
A)distract attention from the message.
B)decrease the credibility of the message.
C)help the readers to process the information easily.
D)help the writers to efficiently slant facts.
E)decrease the specificity of the message.

Question

Quizplus · Accepted Answer

Whenever possible, one should choose short, conversational, and familiar words in business messages so that it is easier for readers to interpret. Using longer, less common ones to "sound smart" rarely pays off. They slow processing and distract from your message. They may even inadvertently send the signal that you are out of touch, quirky, or even arrogant.

The Use of Familiar Words in Business Messages Is Most