TurboTax™ is a software program that takes the customer through a series of tax-related questions. Based on the customer's responses, the system will select the next question. In the end, it provides all the information the customer needs to file a return to Canada Revenue Agency, including the amount of taxes owed or the amount of a refund to expect. TurboTaxTM is an example of an expert system.

Question

Quizplus · Accepted Answer

TurboTaxTM uses rules and logic to provide personalized tax preparation advice, much like an expert in tax preparation would do. It is an example of an expert system.

TurboTax™ Is a Software Program That Takes the Customer Through