For obvious reasons,department store managers strongly disapprove of shoplifters.However,some stores allow shoplifters to leave with merchandise! These stores do not want to create a scene that will disturb good patrons.This scenario illustrates the social psychological finding that
A) attitudes are determined by reasoned action.
B) behaviors are not determined solely by attitudes.
C) prevailing norms of appropriate behavior are irrational.
D) attitudes prompt attitude-consistent behaviors.

Question

Quizplus · Accepted Answer

This scenario illustrates the social psychological finding that behaviors are not determined solely by attitudes. While department store managers strongly disapprove of shoplifting (attitude), some stores still allow shoplifters to leave with merchandise (behavior) because of their concern for creating a scene and disturbing good patrons. This suggests that factors other than attitudes (such as social norms, situational constraints, and practical concerns) can influence behavior.

For Obvious Reasons,department Store Managers Strongly Disapprove of Shoplifters