Last year,when Laura got a poor performance review from her supervisor,she told herself that the rating system was unfair and her boss had it in for her.When her review was glowing this year,Laura took it as a signal that she is both smart and capable.Laura's causal attributions are most consistent with which of the following?
A) self-serving attributional bias
B) self-esteem maintenance error
C) actor-observer difference
D) augmentation principle

Question

Quizplus · Accepted Answer

Laura's attributions are self-serving, as she attributes her poor review to external factors (unfair rating system, biased boss) but takes credit for her good review as a reflection of her own abilities. This is consistent with self-serving attributional bias, which is the tendency to attribute success to internal factors (such as ability or effort) but attribute failure to external factors (such as luck or circumstance).

Last Year,when Laura Got a Poor Performance Review from Her