When working with culturally diverse employees,managers can benefit from using silence as a type of response.

Question

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Using silence as a response can allow culturally diverse employees to feel heard and understood, as they may come from cultures that prioritize silence and reflection in communication. It can also give them space to process their thoughts and feelings before continuing the conversation. However, it is important for managers to also use active listening techniques and clarify their understanding of what was said, as silence alone may not always be enough to convey a response.

When Working with Culturally Diverse Employees,managers Can Benefit from Using