A customer's failure to remember the process steps is an error that falls in the preparation category.

Name: A customer's failure to remember the process steps is an error that falls in the preparation category.
Brand: Quizplus
Rating: 4.9 (41 reviews)

Question

Quizplus · Accepted Answer

A customer's failure to remember the process steps is an error that falls in the execution category, as it is a mistake made during the application of the steps rather than during the preparation of them.

A Customer's Failure to Remember the Process Steps Is an Error