Focus is a competitive strategy that creates a service perceived as being unique.
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Verified
Q8: A cost-leadership strategy often involves customizing a
Q9: Information databases are an asset, because they
Q10: Service winners are the competitive dimensions used
Q11: On-line networks between suppliers and their customers
Q12: The use of micromarketing has the potential
Q14: The competitive dimension of dependability is a
Q15: A firm facing serious competition for the
Q16: Service industries have low entry barriers because
Q17: A characteristic of the overall cost leadership
Q18: Selling information and developing new services are
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